Information we collect
We will collect personal data on this website only if it is directly provided to us by you the user, e.g. your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you wish to sign up for one of our newsletters; you proceed to enquire about or book a SongBuilders course or activity; or you are making enquiry about working with SongBuilders in some capacity. We also use third party analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. Your payment information provided by you when you make a purchase from our website is stored by external third party payment processors and data controllers. That information is processed securely and privately by the third party payment processors in accordance with their own privacy policies. We may share your personal data with our payment processors, but only for the purpose of completing the relevant payment transaction. Such payment processors are banned from using your personal data, except to provide these necessary payment services to us, and they are required to maintain the confidentiality of your personal data and payment information.
Use, storage and disclosure of your information
The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access. Should we be made aware of any data breech we will aim to notify you of this breech within 72 hours. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential. You should choose a password that is not easy for someone to guess.
Third party links
You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Right to access information
In accordance with the Data Protection Act 1998 and the General Data Protection Act, you have the right to request all information held about you at any point either verbally or in writing. We will deal with any information requests without undue delay and within one month of any request. Information will then be provided in an easily accessible digital format. Any information requests can be submitted to us at or by post.
Right to be forgotten
If you do not want us to use your data, please unsubscribe from our mailing list using the link at the bottom of any newsletter you have received from us and/ or you can contact email us with any request to If a legitimate request according to the EU General Data Protection Regulations is received we will deal with your request within one month. Requests for the erasure of personal data can be made verbally or in writing via email@example.com
Changes to this policy